The key to success
Communication is key when embarking on such a complex project, not only between you and your implementation partner, but also internally with your employees.
We used project update calls and provided timelines showing key milestones and expectations to ensure that Fuel knew where they were in the process at all times.
Because of this, they were also able to keep their employees up to date and encourage buy-in as things progressed. We also provided comprehensive remote training sessions and recordings that could be referred back to by the Fuel team (including any new starts) in future.